Aside from the everyday activities of customer support, I have beeninvolved in many projects that have a direct impact on McKessonCorporation. Some of them are listed below:
•- Designed, implemented, and maintained an iventorieddatabase of all the hardware assets in the corporate office.
•- Assisted in the migration from a Microsoft NT environment toMicrosoft XP.
•- Converted a pharmaceutical call center to Voice over IP.
•- As lead intern of the FTS department I supervised the otherinterns in the department.