GOOD GOVERNANCEGOOD GOVERNANCE
Good Governance / Smart GovernanceGood Governance / Smart Governance
Significance of Good GovernanceSignificance of Good Governance
Good GovernanceGood Governance
What should it mean :What should it mean :
Responsive Policy formulationResponsive Policy formulation
Implementation with sensitivityImplementation with sensitivity
Efficient delivery of services / goodsEfficient delivery of services / goods
Feedback – grievance redressalFeedback – grievance redressal
Time linesTime lines
Good GovernanceGood Governance
Possible everywherePossible everywhere
Possible in any fieldPossible in any field
Possible at every levelPossible at every level
Wherever public involved – directly orindirectlyWherever public involved – directly orindirectly
Good GovernanceGood Governance
Look around for examplesLook around for examples
― Railway reservation― Railway reservation
― Airline reservation― Airline reservation
― Internet Banking― Internet Banking
― Call Centers― Call Centers
Good GovernanceGood Governance
Some important areas :Some important areas :
Public Distribution SystemPublic Distribution System
Health careHealth care
Social BenefitsSocial Benefits
Municipal ServicesMunicipal Services
HousingHousing
Industrial PromotionIndustrial Promotion
Personnel administrationPersonnel administration
Land RecordsLand Records
Registration of deedsRegistration of deeds
Good GovernanceGood Governance
Many aspects :Many aspects :
Online application for Ration CardOnline application for Ration Card
Smart Ration CardSmart Ration Card
SMS alertsSMS alerts
oLifting by Fair Price Shop owneroLifting by Fair Price Shop owner
oRation lifted by a Ration Cardholder etc. etc.oRation lifted by a Ration Cardholder etc. etc.
―Public Distribution System―Public Distribution System
Good GovernanceGood Governance
Online accessibility :Online accessibility :
―CSCs―CSCs
―Network – State―Network – State
― Police― Police
― Private― Private
Software Development :Software Development :
―NIC―NIC
―Private vendors―Private vendors
Good GovernanceGood Governance
― Possible― Possible
― Look around― Look around
― Go for it― Go for it