BizTalk Server Overview

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Transforming LocalGovernment with MicrosoftBizTalk

Andy James – CTO Solidsoft LtdAndy James – CTO Solidsoft Ltd

Transformational Government

•The successor to the e-governmentprogramme

•Five year plan to transformgovernment

•The initiative is ‘Enabled by Technology

•Emphasises the role of IT in thedelivery of efficient and citizen-centricpublic services

So what does this mean to a council?

•“Customer Access Channels”: the underpinning software,hardware and in house skills required to support and enablethe transformation of customer facing processes and backoffice administrative processes.

•“Transactional Services”: the transformation of high volume,high cost customer facing and back office administrativeprocesses supported and enabled by IT.

•“Service Transformation”: the transformation of servicedelivery to the public for example the personalisation ofadults social services.

What are the challenges?

•The need to abstract back-end systemsfrom the citizen whilst providing a view

•Automating mission-critical processes

•Enforcing process compliance andgovernance

•Enabling new channels and new accessmodels

•Providing visibility across disparateheterogeneous systems

•Reducing risk in legacy modernisation

•

What is needed?

•The need to link Applications...

−inside the firewall (EAI)

−outside the firewall (EDI/TPI)

•The need to link Services...

−inside the firewall

−outside the firewall

•The need to implement Business Processes thatare graphically defined (as opposed to embeddedin code)

•The need to implement Business Rules withoutembedding them in code

•What is needed is Microsoft BizTalk Server!

What is BizTalk Server in this context?

•A rich Development platform consistingof a collection of tools built on the .NETplatform that are useful for addressingseveral different problem domains.

•A Server platform on which the assetsdeveloped with the above tools run,together with tools for monitoring andmanagement.

•Think “SQL Server” rather than “Exchange”

What are we focusing on?

EnablingPhysicalEventsVisibilityEnablingPhysicalEventsVisibility

ManagingBusinessRulesManagingBusinessRules

ConnectingBusinessConnectingBusiness

PartnersPartners

ConnectingBusinessConnectingBusiness

PartnersPartners

ProvidingProcessVisibilityandAnalyticsProvidingProcessVisibilityandAnalytics

Connecting DisparateSystems Across VariousBoundariesConnecting DisparateSystems Across VariousBoundaries

Connecting DisparateSystems Across VariousBoundariesConnecting DisparateSystems Across VariousBoundaries

Automating BusinessProcessAutomating BusinessProcess

BizTalk Capabilities

ConnectingBusinessConnectingBusiness

PartnersPartners

ConnectingBusinessConnectingBusiness

PartnersPartners

EnablingPhysicalEventsVisibilityEnablingPhysicalEventsVisibility

ManagingBusinessRulesManagingBusinessRules

ProvidingProcessVisibilityandAnalyticsProvidingProcessVisibilityandAnalytics

Connecting DisparateSystems Across VariousBoundariesConnecting DisparateSystems Across VariousBoundaries

Connecting DisparateSystems Across VariousBoundariesConnecting DisparateSystems Across VariousBoundaries

Automating BusinessProcessAutomating BusinessProcess

BusinessActivityMonitoringBusinessActivityMonitoring

RFIDPlatformRFIDPlatform

BusinessRuleFrameworkBusinessRuleFramework

Business toBusinessIntegrationBusiness toBusinessIntegration

MessagingMessaging

MessagingMessaging

OrchestrationOrchestration

ToolingTooling

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Call Centre

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Regulatory Services

Problems

No addressvalidation

No payment otherthan billing

Disconnect betweenfront and back office

Problems

No addressvalidation

No payment otherthan billing

Disconnect betweenfront and back office

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Regulatory Services

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Call Centre

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LLPG

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MessagingMessaging

OrchestrationOrchestration

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Regulatory Services

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Call Centre

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LLPG

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BREBRE

B2BB2B

MessagingMessaging

OrchestrationOrchestration

ManagingBusinessRulesManagingBusinessRules

ConnectingBusinessConnectingBusiness

PartnersPartners

ConnectingBusinessConnectingBusiness

PartnersPartners

Connecting DisparateSystems Across VariousBoundariesConnecting DisparateSystems Across VariousBoundaries

Connecting DisparateSystems Across VariousBoundariesConnecting DisparateSystems Across VariousBoundaries

Automating BusinessProcessAutomating BusinessProcess

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Regulatory Services

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Call Centre

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LLPG

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MessagingMessaging

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Regulatory Services

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Call Centre

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LLPG

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MessagingMessaging

OrchestrationOrchestration

B2BB2B

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Regulatory Services

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Call Centre

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LLPG

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B2BB2B

MessagingMessaging

OrchestrationOrchestration

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Regulatory Services

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Call Centre

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LLPG

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B2BB2B

MessagingMessaging

OrchestrationOrchestration

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eMail Server

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Summary from the ScenarioSummary from the Scenario

Able to separate function from application

Enrich a self service approach

Abstract completely the back office from thefront

 Maintain sync across systems

Provided LOB systems as real core businessservices

Show how the system can be added to ormodified

The reality

Barnsley Chronicle, 27th November 2009.

Summary

With BizTalk Server we can...

•Integrate applications, within and betweenorganisations (EAI)

•Automate Business Processes (BPA)

•Deliver a Business Process Server at theheart of an SOA

•Build an Enterprise Service Bus

•And finally the big picture

The big picture

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing marketconditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.