Our Vision & Mission
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OUR MISSION
Advancing health and wellbeingfor you and your family
OUR VISION
To become a FoundationTrust with a passion forquality, integration &excellence
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Our Objectives
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We will continuously improve quality andsafety, with services shaped from user andcarer experience, audit and research.
We will deliver our financial plans andtransform our estate and informationtechnology.
We will maximise opportunities to deliverthe best possible integrated care inLeicester, Leicestershire and Rutland.
We will attract, retain and develop adiverse, capable and flexible workforce
We will build our reputation as asuccessful, transparent and inclusiveorganisation, working in partnership toimprove health and wellbeing
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A passion forquality &excellence
PATIENTEXPERIENCE
SAFE CARE
EFFECTIVECARE
REGULATION
LPT Quality Strategy
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Patient Experience
Service users and carers will betreated with dignity, respectand compassion, by kind andhelpful staff. Care will be acollaborative experience inwhich service users and carersare involved and treated aspartners. Individual rightswill always be protected andchampioned and diversitywill be respected.
Safe Care
Our staff will be supportedand empowered to deliverthe safest possible carethrough the highest levels ofprofessionalism. We willlearn from things that donot go well and makechanges to ensure thatmistakes are not repeated.
Effective Care
To ensure that we have anestablished process forassessing anddemonstrating theeffectiveness of services andreporting this to QualityAssurance Committee, TrustBoard and stakeholders
Regulation Compliance
Minimum requirements andfundamental standardsshould be delivered, and anyrisks to non-delivery shouldbe escalated and actions putin place to rectify in line withour risk managementarrangements.
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Our Quality Expectations
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Our Quality Pillars
LPT Responsibilities for Quality
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1.Ensure that the organisation is striving for continuous qualityimprovement and outcomes in every service:
2.Ensure that every member of staff that has contact with patients, orwhose actions directly impact on patient care, is motivated andenabled to deliver effective, safe and person‐centred care
3.Ensure that fundamental standards of quality and safety are at aminimum, being met by every service that the organisation delivers
Our Governance Framework
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STRATEGY
LPT IntegratedBusiness Plan
Service User &Carer InvolvementStrategy
Diversity, Equality& Human RightsPlan
Annual BusinessPlan
OD Straetgy
CAPABILITIES & CULTURE
Board Leadership
Organisation &Individual Roles &Accountability
Review ofCapabilities
LearningOrganisation
PROCESS & STRUCTURE
Quality AssuranceCommittee
Board AssuranceFramework
Divisional &Service QualityStructure
Quality Strategyaligned toIntegrated Quality& PerformanceReport (IQPR)
Performancereviews
Board AssuranceFramework
Risk Management
MEASUREMENT
IQPR/CQCCompliance
National Reports& Data e.g. QRP
Key PerformanceIndicators
Patient ReportedMeasures
Staff ReportedMeasures
Clinical auditprogramme
Exec Walkrounds
ComissionerReviews
Quality Account
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LPT INTEGRATED GOVERNANCE STRUCTURELPT INTEGRATED GOVERNANCE STRUCTURE
BOARD COMMITTEES, SUB-COMMITTEES AND THEIR GROUPSBOARD COMMITTEES, SUB-COMMITTEES AND THEIR GROUPS
Quality Assurance Committee
Finance andPerformanceCommittee
Workforce andOD Committee
HealthyOrganisationGroup
Learning andDevelopmentGroup
MHA AssuranceGroup
Clinical Effectiveness Group
SafeguardingCommittee
Infection Prevention& Control Committee
Patient Safety Group
Health & SafetyCommittee
Policy Group
Patient and CarerExperience Group
Missing Patient &Violence RiskReduction Group
MHAClinicalForum
MedicalDevices
MedicinesManagementGroup
ResuscitationGroup
FallsGroup
PrescribingGroup
Audit and
AssuranceCommittee
CPAStandardsGroup
RemunerationCommittee
CharitableFunds
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Patient Stories will be presented to theTrust Board on a regular basis toenable first-hand accounts of theservice to be considered and acted on
Divisions will implement the ‘ChangingYour experience for the better ‘‘programme across all services,feedback changes, and the Friends andfamily Test (FFT) implemented trustwide in line with national expectations
A review of the Trust approach todealing with complaints and managingconcerns undertaken in line with Clwydreview.
Develop a range of methods to ensurepatient, carers, stakeholders and thepublic can provide feedback to theorganisation and influence its directionof travel.
Patient ExperienceStrategicObjectives
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Full implementation of the TrustQuality Improvement Plan.
The Trust will have a dashboard ofpatient safety metrics thatreports from point of care to TrustBoard.
The Trust will have a system thatallows for learning anddemonstrating changes frompatient safety incidents, patientfeedback and carer feedback.
The trust will evidence learningand improvements in patientsafety.
Safe Care Strategic
Objectives
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The Trust will a have an establishedclinical audit programme that reflectsannual priorities (patient safety ,experience and evidence)
The Trust will have systems in place tosystematically evidence compliancewith NICE guidance and the NHSoutcomes frameworks as they apply toour services.
Divisional, evidence based outcomesdetailed in the Trust Quality Account.
Implement national guidance frombodies such as NICE and NHS England ,monitor compliance, identify wherethere is none/partial compliance inexception circumstances and takecorrective action
Effective CareStrategicObjectives
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The Trust will review its system forensuring compliance with CQCregulations.
Divisions will have in place anestablished process to demonstrateongoing compliance with CQC andMH Act requirements.
The Trust will have a system in placeto ensure timely production of theQuality account that encompassesdivisional performance and isagreed by the Quality AssuranceCommittee and Trust Board.
The Trust will establish a process tomonitor compliance with regulation,escalate risks to maintenance ofcompliance and assure thatimplementation of plans to maintaincompliance are managed.
RegulationStrategicObjectives