•Focus on issues, not on people
•Explain and educate, don’t accuse
•Focus on interests - not positions
•Understand interests – don’t judge them
•Defer evaluation and commitment
•Respect the role & responsibilities of others
•Seek to meet mutual & separate interests
•Use consensus to decide
•Think collaboratively
•Sustain the relationship with some type of social event
–Dinner together before a session, snacks together after asession etc.