Employment SeriesTechnical EnglishEmployment SeriesTechnical English
Self-Esteem andAssertiveness
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Workshop Objectives
Recognize the importance of a highself-esteem and its relationship withassertive conduct at the workplace
Understand that the successfulmanagement of a given situationdepends on our interpretation of theevents and how we handle them
Accept that you are unique, youdeserve respect and you haveinalienable rights.
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Topics
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Aggressive behavior-Action against othersin order to reach yourgoals ignoring thefeelings, desires,needs and rights ofeverybody else.
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Characteristics ofaggressive behavior:
Intimidation-Threatens persons,commits extortion tobend the other person’swill
Humiliation- to shakeand break downanother personspsychological, socialand emotional integrity
Manipulation- To useother peoples needsin order to get yourown way
Obstination- To tryto impose your ownwill over everyoneelse no matter whatthe costs may be
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Consequences
People keep a safe distanceaway from aggressive persons
Aggressive people tend tohave a low self-esteem
They develop health problems
They hurt and mistreat thepeople they love
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The passive personignores his own needs anddoesn’t like confrontationson behalf of his ownrights. He doesn’texpress his feelingsbecause he pre-supposesnobody really cares. Hehas a low self-esteem.
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Characteristics of Passive Behavior
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Consequences
Passiveness produces anxiety and a
low self-esteem
Produces episodes of depression
Anger accumulates inside and the
Passive person may have explosiveepisodes
Frustration sets in because of
unsatisfied needs
They are not taken into account in
decision-making situations
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Assertiveness
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Characteristics ofAssertive Behavior
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Assertive people don’t reactdefensively
They inspire respect,confidence andefficiency
They don’t fear aggressive people
They exercise their right to thinkdifferently and express themselves
They are not afraid to speak theirpeace
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The “Bill of Rights” of all People
You have theright to:
Make mistakes
Revise yourgoals
Change youropinion
Be less thanperfect
Be listened towithoutinterruption
Be alone
Be silent
Ask for help
To have time torest and havetime for fun
Be treated well
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Self-Esteem
A high self-esteem is
based on who I am, noton my personal success
It is based on humandignity because I am
unique and special
It fuels my motivation
It propels my emotional,social, and psychologicalgrowth.
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Advantages of a HighSelf-Esteem
Optimism in times of adversity
A high concept of himself andothers that remains stable
Doesn’t succumb under peerpressure
Doesn’t base his esteem on goodlooks, success or his finances
Who am I?
Unique, special, beautiful, andcapable of reaching my goals,capable of overcoming my defeats,loved by God and my family,created with a purpose,capable of great success,improving every day, useful to mycountry,Unique, special, beautiful, andcapable of reaching my goals,capable of overcoming my defeats,loved by God and my family,created with a purpose,capable of great success,improving every day, useful to mycountry,
Capable of being me; no imitationspossible!!!Capable of being me; no imitationspossible!!!
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Assignment:Oral Presentation
Speak in front of the class aboutyourself in terms of what youlearned through this presentation:
How do you describe yourself:Aggressive, Passive, or Assertive?
In what ways do you need tochange?
How do you relate this lesson toyour professional goals?
