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Modernising GovernmentConference29 October 2004
Mike Eastham
 Head of Technology ITSO Ltd
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What is ITSO?
ITSO is a membershiporganisation (hence not aprofit distributor)
ITSO was created to solvethe challenge ofimplementing multi-playersmartcard scenarios,(focused initially ontransportation)
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ITSO Objectives
To facilitate the developmentof an interoperable smartenvironment by developingand then operating andmanaging a specificationfor an interoperable smartticketing environment.
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Which required
Writing and Publishing aSpecification (now V2.1)
Setting up and managinga security domain
Delivering a compliancesystem (Certification)
Providing a Registrarfunction
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Security Domain
Development of a SecurityManagement Service
Development of a SecureApplication Module(The ITSO SAM)
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Certification
Supplier Registration
- To be registered as a provider of ITSOCertified equipment, systems etc. foruse within the  ITSO Environment
- (Free for Members)
Purchase Test Tools & Scripts (Optional)
Testing & Certification of Equipment togain an ITSO Compliance Certificate
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Registrar
Schemes
Products
Shells
Organisations
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The ITSO Environment
ITSO Shell Retailers
 
 
Service Operators
Security Management
Compliance
Certification / Test
Registrar
Core Services
ITSO Shell Owners
Product Owners
Product Retailers
Collection
 &
 
Forwarding Operators
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So How does ITSOwork?
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ITSO delivers Trustbetween its licensedmembers…
ITSO_021
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…by implementing loss-less security…
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…across inherentlyinsecure communicationspaths…
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ITSO_021
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…and through inherentlyinsecure ‘existing’systems
Transactions are securely passedfrom one part of the ITSO process tothe next – minimising impact onexisting systems.
ITSO_021
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ITSO Product Entities (IPEs)can model just aboutanything through fixed andvariable data…
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…and the ITSOdirectory presents theSmart Productsindependently &interoperably…
…with each owner’skey used to seal…
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..onto a range of mediatypes
Part 0 Image1
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What is Interoperability?
Interoperable betweenModes i.e. Rail, Bus, Tram,Ferry etc.
Interoperable betweenSystems or Schemes i.e.London, Scotland,Manchester, Birminghametc.
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The “Martini” Principle
Any time
Any place
Any where
Any media (card or other)
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Why use ITSO?
ITSO is now mandated forall transportation schemesreceiving governmentsupport.
ITSO provides the potentialfor a national environmentwithin a single securitydomain facilitating “Martini”.
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For the User
ITSO can facilitate
Purchase a ticket at any ITSOparticipating location
Use the “ticket” at any ITSOparticipating location
(Gives True Interoperability)
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For the (Service) Operator
Implement an ITSO service inthe knowledge that:
Service can participate in any ITSOscheme
Media can be used interoperably(with suitable commercial productagreements)
Systems and Equipment are notproprietary
Additional Add-ons may be madewith confidence that the new willwork with the old.
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For the (Scheme) Operator
Implement an ITSO scheme inthe knowledge that:
Media can be used interoperably(with suitable commercial productagreements)
Systems and Equipment are notproprietary
Additional Add-ons may be madewith confidence  that the new willwork with the old.
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For the Supplier
Suppliers are being encouragedto develop their equipment tobecome ITSO compliant.
Clearly this means an end to“proprietary schemes”.
But once development iscomplete facilitates entry tootherwise “closed” areas of themarket.
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How Much Will ITSOcost in Scotland?
About 0.1% of AnnualTurnover once mature
(<£200k on £211million t/o)
Take up costs around £150k
ISAMs around £250k(assumes 5000 purchased
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For the ScottishPublic Sector
ITSO provides the capability tointer-operate both between (interand intra) schemes and modesof transport with an industry widestandard framework that worksfor all.
This allows for a number oflevels within the environmentand can facilitate a single ITSOmembership for the entireScottish Public sector.