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Value-Driven Decision Making: Allocating Resources Based On Assessment FindingInnovative Educators Webinar
Marilee J. Bresciani, Ph.D.
Professor, Postsecondary Education and
Co-Director of the Center for EducationalLeadership, Innovation, and Policy
San Diego State University
3590 Camino Del Rio North
San Diego, California, U.S.A.
619-594-8318
Bresciani, M.J.
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Session Outcomes
1) identify how their institutional/divisional decision makingaligns with their institutional/divisional values
2) identify the role that outcomes-based assessment plays inthe decision-making process
3) determine how resources can be allocated or re-allocated inalignment of institutional/division values
4) determine how outcomes-based assessment informs theallocation or re-allocation of resources wheninstitution/divisions are aware of their values
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Select a Context for the Conversation
1. Institutional
2. College/Division
3. Department
4. Program
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Framing Questions
1. What does yourinstitution/division/college/departmentvalue?
2.Are your values prioritized?
 
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Framing Questions, Cont.
How are those values made evident in yourdecision-making?
 A. Program planning?
B. Outcomes-based assessment  programreview process?
C. Re-allocation of resources?
D. Hires?
E. Evaluation of personnel?
Bresciani, M.J.
SDSU_3Color-large
Framework with Modifications(Bresciani, 2010 & Bresciani, et.al, in progress)
1.Identify and articulate values
2. Prioritize values
3. Allocate resources
4. Align outcomes to values and Implementoutcomes-based assessment
5. Define the criteria for quality within thecontext of the values and identify capacity formeeting the criteria of quality
Bresciani, M.J.
SDSU_3Color-large
Framework with Modifications(Bresciani, 2010 & Bresciani, et.al, in progress)
6. Gather the results and determine at whichlevel the decision for resource re-allocation orallocation resides
7. Allocate or re-allocate resources to improveyour outcomes within your context andcapacity for quality and in alignment with yourvalues
Bresciani, M.J.
SDSU_3Color-large
If we can Align our Values…we can Align our Outcomes
Institutional
Division/College
Program
Workshop/Service
There can be several
other boxes of values
that feed into each
level of values
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The IterativeSystematicOBPR Cycle(Bresciani, M.J.)
Mission/Purposes
Goals
 Outcomes
ImplementMethods toDeliver Outcomes(Action Planning)
and Methods toGather Data
Gather Data
Interpret Evidence
Document decisions to improveprograms; enhance studentlearning and development;
inform institutional decision-
making, planning,
 budgeting, policy, publicaccountability
External Review
Strategic Planning/
Inputs/Capacity
-Values influence
every aspect of
this cycle.
Bresciani, M.J.
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Outcomes-Based Assessment can be Implemented at Multiple Levels
Institutional
Division/College
Program
Workshop/Service
Decisions are made
 at multiple levels
 - some decisions
reside only at one
level
Bresciani, M.J.
SDSU_3Color-large
Framework with Modifications(Bresciani, 2010 & Bresciani, et.al, in progress)
1.Identify and articulate values
2. Prioritize values
3. Allocate resources
4. Align outcomes to values and Implementoutcomes-based assessment
5. Define the criteria for quality within thecontext of the values and identify capacity formeeting the criteria of quality
Bresciani, M.J.
SDSU_3Color-large
Framework with Modifications(Bresciani, 2010 & Bresciani, et.al, in progress)
6. Gather the results and determine at whichlevel the decision for resource re-allocation orallocation resides
7. Allocate or re-allocate resources to improveyour outcomes within your context andcapacity for quality and in alignment with yourvalues
Bresciani, M.J.
SDSU_3Color-large
Before Moving Forward
What is your context and criteria for quality?
How does the context for quality relate to yourvalues?
Given your context and criteria, what is yourcapacity for quality?
Given your departmental, division, orinstitutional values, how do you prioritize thosevalues with regard to your context/criteria forquality?
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An Example of Using program assessment to inform such decisions
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Types of Resource Decisions Informed by Outcomes-Based Assessment
Downturn (Bresciani, In Progress)
Distinguish essential from peripheral learning/developmentoutcomes
Reallocate or recalibrate departmental resources
Motivate and focus student efforts
Identify more efficient strategies/tactics within your contextfor value
Clarify adverse budget impacts for institutional stakeholdersor higher level decision makers
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The Criteria and Context for Quality and Values
The criteria for quality within the contextvalues were informed by departmentalvalues of access, equity, and studentsuccess
You can also use context forcollege/division and/or of the university
You may need to prioritize your values
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SDSU_3Color-large
The Criteria and Context for Quality and Values
Informed by professionalstandards/literature – both present andfuture
Those who hire graduates from the degree
Those who admit graduates into doctoralprograms
Expectations of the faculty
Expectations of the community you serve
These needed to be prioritized
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Determining Capacity for Quality and Values
1.Capacity needs to be identified within thecontext for quality and values
However, capacity is not always readilyidentifiable.  The WASC capacity review assistswith this process
Yet it really is about considering what level ofquality, within your context, is sustainable
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Capacity Considerations
- potential pool of students
- faculty and/or administrators
- support staff
- learning facilities (electronic and face-to-face)
- expertise level of faculty, administrators, and staff
- access to professional development
- community relations
- collaboration opportunities and relationships
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Prioritization
Next, all the characteristics that contribute toquality and values clarifications can beprioritized so that decisions reinforcepriorities
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Be sure to clarify assumptions -  for example:
All faculty are teaching their courses well
All faculty and staff care about quality student learning anddevelopment
All faculty are committed to access, equity, and student success
All faculty and staff already have full workloads – we are at capacity
All faculty know how to use hybrid courseware
Bresciani, M.J.
SDSU_3Color-large
Questions to Consider
1.What are your values?
2.What is the context for quality within your values?
3.What is the capacity for reaching your criteria forquality within your values?
4.What is the priority of those values and the criteriafor quality?
5.How does that affect capacity of vice versa?
6.What are the assumptions you are making?
Bresciani, M.J.
SDSU_3Color-large
Example from Program Assessment in  a Downturn Time
1.  Distinguish essential fromperipheral learning/developmentoutcomes
Bresciani, M.J.
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Decisions Made Based on Outcomes-Based Program Review
1.  Dropped three program learning outcomes
 that were related to budget/finance; legal
 foundations; and grant writing
- assumption is graduates can learn this on the job andthrough prof. dev. opp.
Refined and tightened other learning outcomes
- replaced some more relevant learning  with otherlearning (crisis management)
No resources to add more courses
 
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Example from Program Assessment in  a Downturn Time
2. Reallocate or recalibrate resources
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Decisions Made Based on Outcomes-Based Program Review
2. Doubled the size of research courses andinternship courses
  - added volunteer graduate assistants who havepreviously used research rubric to assist withproviding feedback to students
  - also increased team-teaching
  - implemented aggressive orientation for adjuncts
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Example from Program Assessment in  a Downturn Time
3. Motivate and focus student efforts
Bresciani, M.J.
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Decisions Made Cont.
3. Make program review results and discussiontransparent
- posted on website
invited students to summer retreat wherewe reviewed results and made decisions
report decisions to students at programorientation and in first week of classes
Bresciani, M.J.
SDSU_3Color-large
Example from Program Assessment in  a Downturn Time
4. Identify more efficientstrategies/tactics
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Decisions Made Cont.
4. Added voluntary seminars to bridge gaps instudent learning and requested specific typeof learning be put into internships andgraduate assistantships
- Enhancing courses via hybrid/alternativeofferings
- Increasing number of group projects
- Increasing number of invited volunteerlecturers
Bresciani, M.J.
SDSU_3Color-large
Example from Program Assessment in  a Downturn Time
5. Clarify adverse budget impacts forinstitutional stakeholders and higher-level decision makers
Bresciani, M.J.
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Decisions Made Cont.
5. Communicated results and decisions toprogram advisory board and students
 - preparing students to address their learningmastered and needs for future professionaldevelopment in their portfolios andjob/graduate school interviews
 - written report to high-level decision-makers –tied to institutional values
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Given these ideas, what evidence would you need to collect to inform such decisions? - what steps might you need to take?
 
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Myth Busters
Latest research says…
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Summary of Conclusions(Bresciani, Gillig, Weiner,  McCully, In Progress)
1. There is a disconnect between what revenue sources influenceversus what the budgeting process influences. Why do you thinkthis is?
2. There is a disconnect between the institutional budgetingprocesses and the ability to use allocation of resources toimprove student learning and development.  Does that makesense to continue?
3. If 74% of the initial allocation of funding is done annually, whyaren't outcomes-based program review results used to informinitial allocations of resources?
Bresciani, M.J.
SDSU_3Color-large
Summary of Conclusions, Cont.(Bresciani, Gillig, Weiner,  McCully, In Progress)
4. If strategic planning and outcomes-based assessmentprogram review findings only influence resource re-allocations and not initial allocations, how willleadership be able to influence long-term improvementin student learning and development?
Bresciani, M.J.
SDSU_3Color-large
Small Group Discussion Questions
How well do your resource budgeting and allocation processesalign?
How much do you utilize planning and assessment processesto allocate or re-allocate resources to refine your priorities?
Does this proposed framework offer any practical value foryour division/institution?
What are some immediate next steps that you can implement?
Bresciani, Gillig, Weiner, & McCully
SDSU_3Color-large
Framework with Modifications(Bresciani, 2010 & Bresciani, et.al, in progress)
1.Identify and articulate values
2. Prioritize values
3. Allocate resources
4. Align outcomes to values and Implementoutcomes-based assessment
5. Define the criteria for quality within thecontext of the values and identify capacity formeeting the criteria of quality
Bresciani, M.J.
SDSU_3Color-large
Framework with Modifications(Bresciani, 2010 & Bresciani, et.al, in progress)
6. Gather the results and determine at whichlevel the decision for resource re-allocation orallocation resides
7. Allocate or re-allocate resources to improveyour outcomes within your context andcapacity for quality and in alignment with yourvalues
Bresciani, M.J.
SDSU_3Color-large
Questions?
Marilee Bresciani – marilee.bresciani@mail.sdsu.edu
Bresciani, M.J.
SDSU_3Color-large
References
Bresciani, M.J. (2010). Aligning values with resources andassessment results. Student affairs leader (38), 13, p. 1-2.
Bresciani, M.J. (In Progress). Clarifying Quality and Values whenPrioritizing Resource Decisions Based on Outcomes Results.
Bresciani, M.J., Weiner, L., Gillig, B., McCully, L. (In Progress).Using outcomes-based assessment to inform resourceallocation in higher education. Journal of Student AffairsResearch and Practice submission
With special recognition to Professor Brock S. Allen, San DiegoState University for providing me with this idea andencouraging me to move it forward.  Thank you ProfessorAllen!
Bresciani, M.J.