fsc_cmyk_payoff
INSTALLATION HANDS-ON
Page 2
fsc_payoff_neg_>40mm
About the Hands-On
This hands-on section is structured in a way, that it allows you towork independently, but still giving you the possibility to consultstep-by-step instructions.
Each given task will be divided into two sections
Actual Task
Conditions, goals and short instructions
Allowing you to work independently
Detailed instructions (step-by-step work through)
In case you can not come up with own solutions
Page 3
fsc_payoff_neg_>40mm
Task Overview
1.Policy Manager deployment (incl. PMS, PMC and AUSYS)
2.Console initialization and initial configuration
3.AVCS 6.x rollout
Page 4
fsc_payoff_neg_>40mm
Infrastructure
Your environment consists of two computers
Windows 2003 Standard Server (SP3)
Windows XP Professional (SP2)
Network
100 Mbit Ethernet, supporting TCP/IP
C-class network (192.168.100.0/24)
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\server2_s.gif
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\lan1_white.gif
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\muuri.gif
laptop
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\net1_white.gif
XP Pro SP2
 2003 Server
Root UpdateServer
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\server2_s.gif
Page 5
fsc_payoff_neg_>40mm
Task 1
Install Policy Manager with allnecessary components (notFSAVCS yet) on a singlecomputer
Is such an installation possible inthis environment?
Once you have a clear plan howto proceed, install the productsand configure it as follows
Limit access to the PMS adminmodule to local host (use thedefault ports during installation)
If needed, the next pages willprovide you with a step-by-stepwalkthrough
=> After installation is completed,continue on to page 19
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\server2_s.gif
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\lan1_white.gif
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\muuri.gif
laptop
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\net1_white.gif
XP Pro SP2
 2003Server
RootUpdateServer
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\server2_s.gif
Page 6
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Insert the F-Secure Product CD (old screenshot!)
Select ”F-Secure Policy Manager”
H:\Install1.jpg
Page 7
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Choose the installation language
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst01.jpg
Page 8
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Read the F-Secure License Terms and accept the agreement
Click ”Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst02.jpg
Page 9
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Accept Custom installation
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst03.jpg
Page 10
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Also here accept default selections
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst04.jpg
Page 11
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Default installation path C:\Program Files\F-Secure is fine
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst05.jpg
Page 12
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
There is no old Policy Manager installed, so accept the default
Click ”Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst06.jpg
Page 13
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Accept the default Port Numbers
Click ”Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst07.jpg
Page 14
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Select F-Secure Anti-Virus Client Security 6.x
Click ”Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst08.jpg
Page 15
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Necessary setup information has been collected. System is ready forinstallation
Click “Start”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst09.jpg
Page 16
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Installation in process. Do not restart the system until 100 %completed
Might take some minutes
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst10.jpg
Page 17
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Components have been installed
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst11.jpg
Page 18
fsc_payoff_neg_>40mm
Policy Manager Installation Walk-Through
Installation finished successfully
Click “Finish”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Inst12.jpg
Page 19
fsc_payoff_neg_>40mm
Task 1 Completed
F-Secure Policy Manager is nowinstalled
Check the Server Status
Start/Status Monitor
Both Apache modules should haveStatus: OK
Web Reporting Module will still show anerror, because we didn’t initialize theconsole yet
Initializing and configuring the consolewill be your next task
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\ApacheCheck1.jpg
Page 20
fsc_payoff_neg_>40mm
Task 2
Initialize and configure Policy Manager Console
Start the Console and go through the initialization process
After that, configure the console as follows
Rename the Root domain to F-Secure
Restrict all user settings (try to find the easiest way)
Define the Policy Manager host communication address
Note: The address defined during the consoleinitialization is the administration module address
Change the server polling interval to 10 seconds (incomingand outgoing requests)
Distribute policies!
Task continues on next page…
Page 21
fsc_payoff_neg_>40mm
Task 2
Perform a general system check
Are all modules working properly?
What does the status monitor say?
Try out the web reporting, does it work?
Try to complete this task independently
If needed, next pages will provide you with a step-by-step walk through
=> If you managed to complete this task, continue on page 36
Page 22
fsc_payoff_neg_>40mm
Console Initialization Walk-Through
Start Policy Manager from Start menu for initialization
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\PMC_Conf01.jpg
Page 23
fsc_payoff_neg_>40mm
Console Initialization Walk-Through
Select Administrator mode
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\PMC_Conf02.jpg
Page 24
fsc_payoff_neg_>40mm
Console Initialization Walk-Through
Accept default
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\PMC_Conf03.jpg
Page 25
fsc_payoff_neg_>40mm
Console Initialization Walk-Through
Select the location of the key-pair. Defaults are ok.
Click ”Next”
T:\wengch\ProductCourses\Screenshots\Installation\SetupWizard4.jpg
Page 26
fsc_payoff_neg_>40mm
Console Initialization Walk-Through
Create administrator’s cryptographic keys
Move the cursor until the next dialogue box appears
T:\wengch\ProductCourses\Screenshots\Installation\SetupWizard5.jpg
Page 27
fsc_payoff_neg_>40mm
Console Initialization Walk-Through
Enter the administrative password. Use “password” in this hands-on
Click “Next”
T:\wengch\ProductCourses\Screenshots\Installation\SetupWizard6.jpg
Page 28
fsc_payoff_neg_>40mm
Console Initialization Walk-Through
Click ”Finish”
T:\wengch\ProductCourses\Screenshots\Installation\SetupWizard7.jpg
Page 29
fsc_payoff_neg_>40mm
Console Initialization Walk-Through
First Policy Manager Console launch
By default, Policy Manager Console is run in the Anti-VirusAdministration mode (AV mode)
Policy Manager is now initialized and ready to use
Next step is the console configuration and first policy distribution
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\PMC_FirstLaunch.jpg
Page 30
fsc_payoff_neg_>40mm
Initial Console Configuration Walk-Through
Rename the root domain
Right-click the root domain
Select Domain/Host Properties
Rename “Root” to “F-Secure”
After that start fine tuning thecommunication settings
Click Centralized Management tab
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Initial Configuration.jpg
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\nuoli_i_s.gif
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\nuoli_i_s.gif
Page 31
fsc_payoff_neg_>40mm
Initial Console Configuration Walk-Through
Prevent user from changing most important settings
Click “Do not allow users to change settings…”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\CommunicationSettings.jpg
Page 32
fsc_payoff_neg_>40mm
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\CommunicationSettings.jpg
Initial Console Configuration Walk-Through
Define communication settings
Set Policy Manager Server address (IP address of your PMS computer)
Set both polling intervals to 10 seconds
Page 33
fsc_payoff_neg_>40mm
Initial Console Configuration Walk-Through
Distribute the Policy, select File/Distribute (or press CTRL + D)
C:\av550c_v09_i\Screen Captures\pm\Image34.jpg
Page 34
fsc_payoff_neg_>40mm
System Status CheckOverall
Check the status of the PolicyManager Server
From the start menu:Start/Programs/F-Secure PolicyManager Server/Status Monitor
The Web Reporting error should nowbe fixed
T:\wengch\ProductCourses\Screenshots\Installation\ServerMonitor.jpg
Page 35
fsc_payoff_neg_>40mm
System Status Check (Optional)Web Reporting
Open Report web interface
From the start menu: Start/Programs/F-Secure Policy Manager Server/F-Secure Policy Manager Web Reporting
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\WebReporting.jpg
Page 36
fsc_payoff_neg_>40mm
Task 2 completed
Policy Manager initialization andconfiguration has been finalized
The next task will be F-Secure Anti-VirusClient Security 6 rollout
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\lan1_white.gif
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\muuri.gif
laptop
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\net1_white.gif
XP Pro SP2
 F-SecurePMS / PMC
Root UpdateServer
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\server2.gif
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\newpc_logo.gif
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\server2_s.gif
Page 37
fsc_payoff_neg_>40mm
Task 3
Install AVCS 6.x on your client computer running Windows XP SP2
Is the installation possible without any changes to the host?
Any conflicting software installed on the target system?
Which rollout method is best suited for this environment?
Which methods are possible?
Is there a firewall installed on the host preventing certain rolloutmethods?
Task continues on next page…
Page 38
fsc_payoff_neg_>40mm
Task 3
Once you have a clear plan on how to rollout AVCS 6.x, and you havechecked all issues mentioned on the previous page, go ahead with therollout
Try to complete this task independently
If needed, the next pages will provide you with a step-by-step walk through
=> If you managed to complete this task and your client has rebooted,continue on page 61
Page 39
fsc_payoff_neg_>40mm
Pre-Rollout Checks
Check your target host for installed conflicting software
Check if there is conflicting software installed on the computer
If there is, check if that product is automatically detected and removed byF-Secure Sidegrade Function
Important: Always check all your hosts for conflicting software beforeyour start any rollout
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\RolloutChecklist_McAfee.jpg
Page 40
fsc_payoff_neg_>40mm
Pre-Rollout Checks
If the XP Firewall on your host is enabled:
F-Secure Intelligent Installations requirescertain inbound traffic allowed on target host(TCP 135 and 445)
Try to connect to the ports from your PMS
Open the command prompt and telnetthe ports
There will be no response, so you needto allow the above mentioned protocolson your target host
Try to come up with a solution, withoutdisabling the firewall!
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\RolloutChecklist_PushError.jpg
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\RolloutChecklist_Telnet.jpg
Page 41
fsc_payoff_neg_>40mm
XP Firewall Configuration
Configure XP SP2 firewall exceptions
Allow “File and Printer Sharing”
Press “Edit”
Enable SMB only (TCP 445)
Disable all other ports
Create a new service and allow RPC
Press “Add Port”
Name: RPC, Port number: 135
Confirm by pressing OK
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\RolloutChecklist_XPFW1.jpg
Page 42
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Select ”Installation” tab on the editor pane
Click “Autodiscover Windows hosts…”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage1.jpg
Page 43
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Select your target host from the list
Click “Install”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage2.jpg
Page 44
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Select F-Secure Anti-Virus Client Security 6.x
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage3.jpg
Page 45
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Check that F-Secure Anti-Virus for Client Security 6.x is the onlyselection
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage4.jpg
Page 46
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Include the policy from your root domain “F-Secure”
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage5.jpg
Page 47
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Accept the default domain account
Domain administrator account will be used to access the target host
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage6.jpg
Page 48
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Check the installation details, correct if necessary (“Back” button)
Click “Start”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage7.jpg
Page 49
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage8.jpg
Page 50
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Instructor will provide you with the correct keycode
After typing the keycode, click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage9.jpg
Page 51
fsc_payoff_neg_>40mm
E:\captures\webtraffic.jpg
Remote Installation Walk-Through
Install Virus Protection, E-mail scanning and Internet Shield
Click ”Next”
Page 52
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Select the language the product will use
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage11.jpg
Page 53
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Choose centrally managed installation
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage12.jpg
Page 54
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Specify your Policy Manager Server’s URL
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage13.jpg
Page 55
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
No need to add a custom property at this stage
Click ”Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage14.jpg
Page 56
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
At this point you will be able to choose whether to remove conflictingsoftware automatically
Accept the default setting
Click “Next”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage15.jpg
Page 57
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Select “Restart after installation, in”
Change the countdown to 1 minute
Type a reboot message
Click “Finish”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage16.jpg
Page 58
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
Wait while Intelligent Installation creates the distribution package
This step might take some minutes (depending on your system)
Do not press “Cancel”
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage17.jpg
Page 59
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
F-Secure Setup will start and install AVCS 6.x to your computer
Wait until the Reboot message appears on your screen
Don’t reboot yet, minimize the window
I:\16\suite\HO\02.gif
I:\16\suite\HO\03.gif
I:\16\suite\HO\04.gif
Page 60
fsc_payoff_neg_>40mm
Remote Installation Walk-Through
The ”Installation progress” windowshows you if the installation hasfinished successfully
Close this window
Also close the autodiscoverwizard window
Distribute policies!
Close Policy Manager Console
On the other computer, open thereboot dialogue again and clickreboot
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_CreatePackage18.jpg
Page 61
fsc_payoff_neg_>40mm
System Status Check
After the reboot
Open F-Secure Anti-Virus ClientSecurity 6.x by double-clicking theF-Secure icon in the system tray
Click “Central Management”
Check Last connection and Policyfile counter
C:\av550c_v09_i\Screen Captures\client\1\Image10.jpg
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\Screenshots\05_InstallationHandsON\Rollout_SystemStatusCheck1.jpg
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\nuoli_e_s.gif
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\nuoli_i_s.gif
Page 62
fsc_payoff_neg_>40mm
Task 3 Completed
Congratulations! You have successfully finished theInstallation hands-on
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\lan1_white.gif
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\muuri.gif
laptop
N:\CustomerAdvocacy\Professional Services\TrainingDepartment\icons\net1_white.gif
F-SecureAVCS 6
 F-SecurePMS / PMC
Root UpdateServer
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\server2.gif
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\newpc_logo.gif
C:\Documents and Settings\wengch\Desktop\pm600c_v300_i\icons\server2_s.gif