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DOIC
What is an Adverse Incident?
“Any event or circumstance that could haveor did lead to harm, loss or damage topeople, property, environment orreputation.”
This includes “near misses”
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Significant Events, AI & SAI
	SAI	Adverse Incidents	Significant Events
Significant Event: - Within Practice, discussed over coffee,specific to practice, solved by practice, no learning outsidePractice
Adverse Incident: - Within/involving Practice, could happen toanother Practice, may/may not be solvable by Practice,potential learning for other practices (individual /trend)
Serious Adverse incident: - As for AI but meets SAI criteria.
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GDS examples of AI (single event)
Prescription pad goes missing
The same local anaesthetic cartridge is used for 2 Patients
A patient is admitted to hospital with a spreading oralinfection after receiving dental treatment
A dentist finds untreated caries in a patient recentlydischarged as orally fit by another dentist in the practice
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DOIC
Why report an Adverse Incident?
Learn from incidents
Share knowledge across practices
Prevent reoccurrence.
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When should an adverseincident be reported?
It should be an immediate response to theoccurrence…don’t investigate first!
If the incident is related to the sudden orunexpected death of a patient then….within24 hours
All other adverse incidents should bereported within 72 hours
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DOIC
background
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DOIC
Adverse Incident Reporting Summary
Why report?
Learn from incidents
Share knowledge
Prevent reoccurrence.
Learning Culture – NOT Blame Culture !
Adverse Incident
“Any event or circumstance thatcould have or did lead to harm, lossor damage to people, property,environment or reputation.”